Terms of Use

Last updated: May 25, 2026 · Version 1.2

This English version is provided for convenience; in case of discrepancy, the French version prevails.

1. Acceptance of the terms

By accessing the SubmitX platform or signing up for our services, you agree to be bound by these Terms of Use. If you do not accept these terms, please do not use our service.

These terms apply to all users of the SubmitX platform, including visitors, clients and administrators. SubmitX Inc. is a company incorporated in Quebec, Canada.

2. Description of the service

SubmitX is business management software (ERP) offered as SaaS for construction and residential service contractors in Quebec. The service includes, in particular:

• Quote generation assisted by artificial intelligence
• Construction project management
• CRM and sales tracking
• SEAO monitoring module (Système électronique d'appels d'offres, Quebec's electronic tendering system)
• Payroll management according to CCQ standards
• Accounting and invoicing tools
• Other tools and features described on our Features page

3. User account

To use SubmitX, you must create an account by providing accurate and up-to-date information. You are responsible for:

• The confidentiality of your login credentials
• All activity carried out from your account
• Notifying SubmitX immediately of any unauthorized access

SubmitX reserves the right to suspend or terminate your account if these terms are violated.

4. Subscription and billing

SubmitX offers several subscription plans described on the Pricing page. The billing terms are as follows:

• Subscription fees are billed in Canadian dollars (CAD)
• Applicable taxes (GST 5% and QST 9.975%) are added to the prices shown
• The subscription renews automatically unless it is cancelled before the renewal date
• No refunds for partial periods, unless otherwise provided in your contract
• The 7-day free trial does not require a credit card

5. Acceptable use

You agree not to use SubmitX for:

• Activities that are illegal or contrary to the laws of Quebec and Canada
• Transmitting malicious, fraudulent or misleading content
• Reverse engineering, decompiling or unauthorized copying of the software
• Reselling or sublicensing the service without written authorization
• Any activity that could harm the infrastructure or other users

6. Intellectual property

SubmitX and all of its content (source code, interface, text, images, trademarks) are the exclusive property of SubmitX Inc. and are protected by Canadian and international copyright laws.

You retain ownership of your data (quotes, clients, projects) entered into the platform.

7. Privacy and personal information

The processing of your personal information is governed by our Privacy Policy and our practices that comply with Quebec's Law 25.

8. Limitation of liability

To the extent permitted by law, SubmitX Inc. is not liable for indirect, incidental, special or consequential damages arising from the use of, or inability to use, the service. SubmitX's total liability is limited to the fees paid by the subscriber over the last 12 months.

9. Service availability

SubmitX commits to maintaining 99.5% availability per month (excluding planned maintenance). In the event of an extended outage, SubmitX will notify users by email.

10. Changes to the terms

SubmitX reserves the right to change these terms at any time. Users will be notified by email 30 days before any significant change takes effect. Continued use of the service after that period constitutes acceptance of the new terms.

11. Termination

You may cancel your subscription at any time from your dashboard. SubmitX may terminate your account if these terms are violated, with 15 days' notice except in the case of serious misconduct.

12. Governing law and jurisdiction

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada. Any dispute will be submitted to the exclusive jurisdiction of the courts of the district of Montreal, Quebec.

13. Contact

For any question about these terms, contact us:

• Email: support@submitx.ca
• Phone: 514-835-8734
• Address: Montreal, Quebec, Canada